All modules / Module 14 · Capstone
Capstone: E-commerce VA in Practice
One more week at Everfield Goods, on your own. Every case is new: you bring what the course taught, not what you remember of its cases.
Monday, you work a mixed queue from the records. Midweek, you apply the policy to returns and exceptions and hand a case to Sofia. Friday, you report the week and package your Final E-commerce VA Portfolio.
Training simulation: Everfield Goods is a fictional company. Every order, message, record and AI draft in this capstone is fictional training data.
Task 1 of 3
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BRIEF